- No Refunds: SABINI offers only exchanges or store credit.
- 7-Day Window: Requests must be raised within 7 days of delivery.
- Product Condition: Items must be unused, unworn, unwashed, unaltered, with tags and packaging intact.
- Limited Drops: Exchanges depend on size availability; sold-out replacements aren’t guaranteed.
- Process: Email your Order ID, reason and product images for approval before return.
- Shipping: Return shipping is customer’s responsibility.
- Damaged/Incorrect: Report within 48 hours with images.
- Store Credit: Valid for 120 days and cannot be transferred or converted to cash.
Every piece is created to be kept, not returned.